Privacy Policy

Welcome to Triporeal. We value your privacy and are committed to protecting the personal information you share with us. Triporeal is an independent travel agency that assists customers with travel planning, flight reservations, hotel bookings, holiday packages, and other travel-related services through our network of travel suppliers.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit triporeal.com or use our travel services. By accessing our website or requesting our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To provide travel quotations, booking assistance, and customer support, we may collect both personal and technical information.

A. Personal Information

We collect personal information only when you voluntarily provide it, including when you:

  • Request a travel quotation
  • Make or modify a reservation
  • Contact our travel advisors
  • Subscribe to travel offers or newsletters
  • Submit enquiries through our website

Depending on the services requested, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Date of birth
  • Passport or government-issued travel document details (when required)
  • Billing address
  • Payment information
  • Emergency contact information where applicable

Only the information reasonably necessary to provide the requested travel services will be collected.

B. Non-Personal Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website pages visited
  • Date and time of access
  • Referring website
  • Approximate geographic location
  • Website usage statistics

This information helps us improve website performance, enhance security, and understand how visitors use our services.

2. How We Use Your Information

Your information is used only for legitimate business purposes related to the travel services you request.

These purposes may include:

  • Preparing travel quotations
  • Processing reservations and payments
  • Issuing booking confirmations and travel documents
  • Communicating itinerary updates
  • Responding to customer enquiries
  • Providing customer support
  • Sending promotional communications where you have chosen to receive them
  • Preventing fraud and improving website security
  • Meeting applicable legal and regulatory obligations

We process personal information only where there is an appropriate legal basis to do so.

3. Booking Services and Travel Suppliers

Triporeal operates as an independent travel agency.

When you request a reservation, your booking information may be shared only with the airlines, hotels, tour operators, destination management companies (DMCs), consolidators, payment providers, or other travel suppliers necessary to arrange your requested travel services.

Each travel supplier maintains its own terms, conditions, and privacy practices. We encourage customers to review the relevant supplier policies before confirming any reservation.

4. Optional Professional Service Fees

Triporeal provides optional professional travel assistance.

Some travel assistance services may include a separate professional service fee in addition to charges imposed by airlines, hotels, or other travel suppliers.

Where applicable:

  • All fees will be explained before payment is requested.
  • No booking will be processed until the customer reviews and approves the applicable charges.
  • Supplier fees, cancellation penalties, fare differences, taxes, and other travel costs remain subject to the policies of the respective travel provider.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Information may be shared only where reasonably necessary with:

  • Airlines
  • Hotels
  • Tour operators
  • Destination management companies
  • Travel consolidators
  • Payment processing providers
  • Technology service providers
  • Government or regulatory authorities where legally required

 

Our service providers are expected to use your information only for the purposes of delivering the requested services.

6. Customer Consent

By requesting a quotation, making a booking, or submitting your information through our website, you consent to the collection and use of your information as described in this Privacy Policy.

Before confirming any reservation involving payment, customers will receive the relevant booking details, pricing information, and applicable terms for review and approval.

You may request access to your personal information or ask us to update or correct inaccurate information by contacting us.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

Security measures may include:

  • SSL encryption
  • Secure hosting infrastructure
  • Access controls
  • Routine security monitoring
  • Internal data protection procedures

 

Although we take reasonable precautions, no online transmission or electronic storage method can be guaranteed to be completely secure.

8. Cookies

Triporeal uses cookies and similar technologies to improve website functionality, remember user preferences, analyse website traffic, and enhance the overall browsing experience.

You may disable or manage cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

9. Third-Party Websites

Our website may contain links to third-party websites operated by airlines, hotels, payment providers, or other travel-related businesses.

Triporeal is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites before providing personal information.

10. Advertising and Analytics

We may use analytics tools and advertising technologies to understand website performance and improve our marketing activities.

Where required by applicable law, consent will be obtained before placing non-essential cookies or using advertising technologies.

Users can manage advertising preferences through their browser settings or their Google advertising preferences.

11. Children’s Privacy

Our services are intended for individuals who are legally able to make travel reservations.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If we become aware that such information has been collected unintentionally, appropriate steps will be taken to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The revised version will become effective once published on this page together with the updated Effective Date.

We encourage visitors to review this Privacy Policy regularly.

13. Contact Us

If you have questions regarding this Privacy Policy or the way we handle personal information, please contact us:

Triporeal

Customer Support: (866) 544-8496
Email: contact@triporeal.com
Website: triporeal.com

By using our website or requesting our travel services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described above.